Information

Bookings

To avoid disappointment we strongly advise you to make a reservation in advance. To make an appointment please call hotel reception on 01433 621 219.

Spa Arrival

Please arrive at the main hotel reception at least 5 minutes before your first treatment to collect and complete a health questionnaire. We cannot guarantee receiving the full treatment time to anyone arriving late.

Cancellation Policy

Cancellations within 24 hours of commencement will incur a 50% charge.

Spa Gift Vouchers

Gift vouchers make a wonderful present for any occasion. We can create vouchers for a specific amount, treatment or package.

Minimum Age

Due to health and legal reasons we are unable to offer body treatments or massage to anyone under the age of 16. An adult must accompany anyone under 16.

Medical Conditions

Certain medical conditions may prevent you from using the spa facilities or having certain treatments. If you have any concerns speak to a member of staff or consult your doctor before booking.

Dress Code

Hotel residents and day packages are provided with gowns and slippers. We recommend changing into these before your treatments with underwear or dry swimwear underneath, alternatively wear loose, comfortable clothing. It is also helpful to remove any jewellery. The hotel has a relaxed atmosphere and we encourage our guests to relax in their robes in the public areas.

Getting the Most From Your Day

It is usually best to use the spa facilities before having your treatments.

Keep your body hydrated by drinking plenty of water when using the spa
and after treatments.

It is advisable not to consume a heavy meal or alcohol
directly before or after treatments.

Please contact us on 01433 621 219 for more information
and to make an appointment with our therapists.